Solutions Manual for ABCs of Relationship Selling Through Service Canadian 6th Edition by Futrell

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Solutions Manual for ABCs of Relationship Selling Through Service Canadian 6th Edition by Futrell

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Solutions Manual for ABCs of Relationship Selling Through Service Canadian 6th Edition by Futrell 

Solutions Manual for ABCs of Relationship Selling Through Service Canadian 6th Edition by Futrell

Table of contents

Chapter 01: The Life, Times, and Career of the Professional Salesperson
Chapter 02: Ethics First… Then Customer Relationships
Chapter 03: The Psychology of Selling: Why People Buy
Chapter 04: Communication for Successful Selling: How to Build Relationships
Chapter 05: Sales Knowledge: Customers, Products, Technologies
Chapter 06: Prospecting-the Lifeblood of Selling
Chapter 07: The Pre-Approach-Planning Your Sales Call and Presentation
Chapter 08: The Approach-Begin Your Presentation Strategically
Chapter 09: The Presentation-Elements of Effective Persuasion
Chapter 10: Objections-Address Your Prospect’s Concerns
Chapter 11: Closing-The Beginning of a New Relationship
Chapter 12: Follow-up—Maintain and Strengthen the Relationship
Chapter 13: Time, Territory, and Self-Management
Chapter 14: Retail, Business, Services, and Nonprofit Selling

Product Details

ISBN-10: 1259030784
ISBN-13: 978-1259030789

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